Girona-Costa Brava Airport has been awarded the 2024 Airport Service Quality (ASQ) Award for Best Airport in Europe under 2 Million Passengers, as announced by Airports Council International (ACI World). The prestigious recognition for second consecutive year is based entirely on passenger feedback.
The award underscores the commitment of Aena’s airport team to delivering excellence in customer service and providing a first-class passenger experience. ACI World has acknowledged the airport’s exceptional performance, encouraging the team to celebrate this achievement while continuing to set new benchmarks in service quality.
Airports Council International (ACI) was established to foster the development of a safe, efficient, and environmentally sustainable air transport system, reinforcing its role as the global voice of the world’s airports
Survey results from GRO visitors are clear: the continuous work on improving services is being recognized, from arrival at the airport to check-in, security checks, shopping and dining areas, signage, atmosphere, staff attention, waiting times, and, of course, the emotions that passengers experience throughout their journey.
Managed by Aena, Girona-Costa Brava Airport continues to stand out as a benchmark among regional airports in Europe, playing a key role in the connectivity and economic development of the Girona region.
Aena’s Chairman and Chief Executive Officer (CEO), Maurici Lucena, expressed his gratitude for these recognitions, “which not only symbolize Aena’s success, but also serve as evidence of the value of constant effort, innovation, and commitment. This new distinction strengthens Aena’s position as a benchmark in the industry and motivates the company’s teams to continue raising the standard of quality and service offered to passengers every day as they pass through the facilities. For all these reasons, I thank all the teams for their dedication and professionalism. It is the result of joint work and of the vision they have been able to implement with determination.”
In 2025, GRO connects with 49 cities and 16 countries, with projections to exceed 2 Million passengers and a 10% increase in operations compared to last year and growing next year.
